Privacy Policy

Vale Associates Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Who We Are

Vale Associates Ltd
Company Number: 16217171
Registered Address: 61 Bridge Street, Kington, England, HR5 3DJ

If you have any questions about this policy or how we handle your personal data, please contact us at:
Email: support@valeassociates.co.uk

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment information.

• Technical Information: IP address, browser type, device information, time zone settings.

• Usage Data: Details of your visits to our website, including pages viewed and interactions.

• Cookies and Tracking Technologies: See our [Cookie Policy] for more details.

3. How We Use Your Information

We use your data to:

• Process orders and payments

• Communicate with you about your account or purchases

• Provide customer support

• Improve our website and services

• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers (e.g. payment processors, delivery services)

• Legal Authorities where required by law

• Analytics and Marketing Providers to improve our services

We never sell your personal data to third parties.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Correct inaccuracies in your data

• Request deletion of your data

• Object to or restrict processing

• Data portability (where applicable)

To exercise any of these rights, contact us at support@valeassociates.co.uk.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Vale Associates Ltd
61 Bridge Street, Kington, England, HR5 3DJ
Email: support@valeassociates.co.uk