Terms and conditions

These Terms and Conditions govern your use of our website and your purchase of products from Vale Associates Ltd (“we”, “us”, or “our”). By placing an order or using our website, you agree to be bound by these terms.

1. Company Information
Vale Associates Ltd
Company Number: 16217171
Registered Address: 61 Bridge Street, Kington, England, HR5 3DJ
Email: support@valeassociates.co.uk

2. Use of This Website
By using this site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree not to misuse the website or its content.

3. Products and Descriptions
We are a reseller of devices such as laptops. While we strive for accuracy, product images, specifications, and descriptions are for illustrative purposes only. All products are subject to availability.

4. Pricing and Payments
All prices are in GBP (£). We accept credit and debit card payments through Stripe, a secure third-party payment processor. Your payment information is not stored or processed by us directly.

5. Order Confirmation and Fulfilment
Once you place an order, you will receive a confirmation email. We reserve the right to cancel or refuse any order due to errors, product unavailability, or suspicious activity. If we cancel your order, you will receive a full refund.

6. Shipping
We currently ship only within the United Kingdom. For details on delivery times and charges, please refer to our Shipping & Returns Policy at the bottom of this page.

7. Returns and Refunds
We offer a 14-day return period from the date of delivery. Items must be returned in their original condition and packaging. For full details, please refer to our Shipping & Returns Policy at the bottom of this page.

8. Warranty
Unless otherwise stated, all warranties are provided by the manufacturer (e.g. Microsoft) and not by Vale Associates Ltd. We act solely as a reseller and are not responsible for warranty claims, repairs, or service. Customers should contact the manufacturer directly for support.

9. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product purchased.

10. Governing Law
These Terms and Conditions are governed by and interpreted according to the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

11. Contact
If you have any questions regarding these Terms and Conditions, please contact us at:
support@valeassociates.co.uk